Formulation and shipping support
Find clear, immediate answers regarding our transparent shipping policies, 30-day satisfaction return window, and pectin-based formulas, or connect directly with our clinical formulation support team.
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Satisfaction window
Frequently asked questions
We believe in complete ingredient transparency and professional customer care. If your question is not answered below, please reach out to our team.
What is your return policy?
How long does shipping take?
We provide a hassle-free 30-day satisfaction return window. If our clinically-dosed daily supplements do not align with your wellness ritual, contact us for a full refund.
All orders are safely dispatched from our clinical facility within 24 hours. Standard domestic shipping typically arrives at your door within 3 to 5 business days.
Are these gummies sugar-free?
Can I ask about ingredients?
Yes. VitaFactor features a zero-sugar profile, naturally sweetened with premium sugar alternatives and set in a plant-based pectin base with absolutely no artificial sweeteners.
Absolutely. Our dedicated formulation support team is readily available to assist with personalized dosage guidelines and detailed bioavailable active ingredients inquiries.
Consult our formulation team
Have questions about bioavailable active ingredients or personalized dosages? Submit your inquiry below. Our clinical support team replies within one business day.